One of the joys of having a virtual business is working in any environment that you create. The Delta Associates have been clients for 9 years but we had never met in person. About two months ago we had a conversation about their current setup with Answer360. Carol wanted to make sure they were taking advantage of our technology. The Delta Associates have been in business almost 30 years providing an array of services including business consulting, executive coaching, team building and employee assessment.

Even though I have been in the Virtual Office business for almost 12 years, I was not prepared for what I saw when I arrived at their home office in South Austin. My interactions with Jack and Carol over the years have been very professional. When I look at their website, they are dressed in business attire. Everything I seen or heard about The Delta Associates said “buttoned up professionals”. So much so that I even got dressed up for our meeting.

Upon arrival I was greeting by a big beautiful black dog. Carol let me in to their very neat and well maintained home that looked like it was built in the 1950’s. She apologized for Jack being a little late. I assumed he has a morning meeting. That was not the case. Jack had came back from his morning jog! We had a great conversation about VOIP and how it could benefit not only their business, but some of their clients.

The Delta Associates added two VOIP lines to their RemotePBX. This enable them to cut off two land lines from AT&T. The net savings was $60 per month. The new flexibility was immeasurable. Using the Remote PBX with the VOIP phones allowed them to take calls anywhere in the world as if they were still in Austin as long as an high speed Internet connection is available.

The meeting with The Delta Associates has inspired me to reach out to more clients. Each client has a unique story. I think that is what helps make Answer360 stand out among our competitors. We attempt to learn as much as possible about our clients and custom tailor a solution that is unique to the their current issues. The meeting made me say “What took me so long to connect with such interesting people running an even more interesting business”